At The House of Music, we understand that plans can change. Here’s how we handle refunds:
Lesson Refunds:
Refunds are issued for cancellations made at least 24 hours prior to the scheduled lesson.
Prepaid lesson packages are eligible for pro-rated refunds based on the number of lessons completed.
Piano Tuning Services:
Piano tuning services are non-refundable once completed.
Special Circumstances:
Refunds due to unforeseen circumstances, such as illness or emergencies, will be evaluated on a case-by-case basis.
Our goal is to ensure fairness and transparency, while maintaining the quality and integrity of our services.